We understand that effective communication is crucial for the success of your woodworking projects on Cutr. To streamline this process and provide a unified platform for all your communication needs, you are now able to directly send messages about a specific order on the platform. Follow these steps to make the most out of this new feature:

Make sure you're logged into your Cutr account.

Once logged in, go to the specific order for which you want to initiate a conversation. Click on the order to access its details.

On the order page, locate the "Messages" tab. Click on it to open the Messages section related to the selected order.

Compose your message, including any relevant details or questions about the order. Please note that this feature supports formatted text only (headers, body text, bold/italic/underscore, and bullets). You can also attach photos to your message.

Click on the "Send" button to send your message. This message will be attached to the specific order, creating a centralized record of communication.

We've introduced the Messages feature to make your communication on Cutr more efficient and organized. Keeping all your messages in one centralized tab helps you easily identify which email thread is related to each order. If you have any questions or need assistance, don't hesitate to reach out to our support team. Thanks for choosing Cutr for your woodworking projects!