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File Management on Cutr orders
File Management on Cutr orders

How to view, read, interact with and upload files for approval using the Cutr Files tab on your order.

Cutr Admin avatar
Written by Cutr Admin
Updated over 2 months ago

Viewing Files on Cutr

After logging into your dedicated Production Partner account with Cutr, open up one of your orders and navigate to the Files tab on the left hand side of the order page. Each order can look slightly different depending on the folder structure that has been set by the Cutr team. You are most likely to see folders structured by product type.

Example order where folders define each product type: Kitchen and Wardrobe. Subfolders can be found within the product type parent folder.

Symbol Definition

This file should not be used for any production prep work. Its details might be not according to the customer spec.

This shows the number of unique parts that are found within the file. This could be both a 3D file or a 2D file which has an attached parts list. The details of the parts can be found in the Materials tab.

Number of comments that have been added by Cutr to the file. You can read these comments by expanding the right side bar, or clicking on the symbol next to the file.

File status. If green - this file has been approved. If yellow, the file is still pending approval and if Red - the file has been rejected.

On the far right of the screen - this button will expand the Comments and File Revisions menu.

File revisions found in the right side menu. Go here to upload a File Revision or click the three dots on the file name.

A yellow dot appears on any Files which have been newly uploaded or not yet viewed by you.

Uploading Files to Cutr

  1. On the top left side of the page click the ‘Upload’ button.

  2. Select your File, Folder and File type.

    1. Folder selection is based on the existing folder structure on the order.

    2. File type will prompt a subfolder to be made under the parent folder.

  3. Include any pertinent details or notes about the file to assist our team during the review process. E.g. critical dimensions to look out for or revision notes

  4. Click “Upload File” and the file will be available for both Cutr and the end customer to view.

Uploading a revision

Has your file been rejected for production and were adjustments needed? Then it is necessary to upload a revision of the drawing.

  1. Click on the File that you would like to revise (most likely the file that has the Red file status symbol)

  2. Click the 3 dots on the file name and select “Upload revision”

  3. Alternatively you can navigate to the right side menu and open up the Revision tab by clicking the clock with the arrow. Here you can select “Upload revision”

  4. Uploading a revision will prompt a request for approval by the customer. This will turn the colour of the File Status symbol Yellow (pending).

  5. File revision history can be read in the right hand menu on the page.

Approving a File

Sometimes customers adjust their design files during production. When this happens, they will upload it to the platform for you to review. Below is described how you can review the file to either approve (accept the change and bring into production) or reject.

  1. Check the file thoroughly in the ‘files’ tab and click on “review and approve” on the right

  2. Leave your feedback in the Notes section (especially when you reject the file)

  3. Click on the approve or reject button.

Commenting on Files

Currently only Cutr comments are visible on the file history, but soon all users will be able to leave comments on a file. To navigate to the Comments history either:

  1. Click the message symbol on the file in the folder on the left hand side of the page

  2. Expand the menu on the right side of the page for Comments and Revisions per file.

Do you prefer watching a quick video on how file management works? Watch it below.

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