For some larger projects, Cutr — in consultation with the customer — adds an “unforeseen costs” budget to the quote. This typically applies to projects exceeding €100,000, where we include an additional 8% budget reserved for unexpected circumstances that may arise during production or installation.
This article explains how you can see whether a project includes this budget, how to submit a request, how the approval flow works, and what Cutr classifies as “unforeseen.”
1. How Do You Know a Project Has an Unforeseen Costs Budget?
If a project includes an unforeseen costs bucket:
The Offer description will contain the following text:
“This project includes an 8% budget reserved for unforeseen costs. If any unforeseen circumstances arise, you can request an offer adjustment through the Cost Change Request tool. Click here to learn what qualifies as unforeseen costs and how to submit a request.”
2. How Do You Request to Pull From the Unforeseen Costs Budget?
You can request to use part of the unforeseen budget by submitting a Cost Change Request (CCR):
Steps
Open the Cost Change Request tool.
Select “Unforeseen costs” as the reason.
Add your cost line item:
Clear description
Explanation of what happened
Cost breakdown (labour, materials, transport, etc.)
Submit the request.
Cutr will review the request to confirm that:
It meets the unforeseen criteria as outlined below
It couldn’t have been identified during quoting
The costs are realistic and the breakdown is clear
If approved, the amount is automatically added to your offer under “Unforeseen costs.”
3. What Do We Classify as “Unforeseen”?
Below is the full criteria to help you determine whether a cost qualifies.
✅ Qualifies as Unforeseen Costs
Structural & technical surprises
Site measurements differ from drawings, resulting in extra labour/material
Non-level floors, slanted walls needing adjustment
Hidden pipes/cables discovered during installation
Weak or unexpected substrate requiring new fixing methods
Extra supports needed due to site conditions
Additional cut-outs for electricity, ventilation, data, etc.
Material & delivery issues
Materials become unavailable after quotation, so an alternative needs to be used
Delivered material quality is not good and new material needs to be ordered
Sudden market-driven material price increases
Unexpected increases in transport or shipping costs (e.g., urgent deliveries)
Site & execution-related issues
Limited access, no lift, or obstacles causing extra installation time
Delays caused by other parties on site
Extra travel/return visits due to site coordination problems
New safety or building regulations introduced after quoting
Unexpected parking costs etc.
Small additional items
Extra LED strip due to dimensional change
Extra panel/screen to cover an unexpected gap
Small filler or finishing piece needed onsite
❌ Does NOT Qualify as Unforeseen Costs
Customer-requested changes
Design, material, hardware or finish changes requested by customer
Adding extra furniture or components after the approved quotation
Drawing revisions due to changed scope
General business risks
Quote miscalculations from Cutr or production partner (e.g. underestimated labour hours, transport costs)
Damage caused by the production partner or their suppliers
Internal delays unrelated to site conditions
Need Help?
If you have questions about how to submit an "unforseen costs" change request, please reach out to the Cutr team or reply directly to the notification email.